Terms of Service

By accessing or using the Offly platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not access or use the Service. These Terms constitute a legally binding agreement between you (or your organisation) and Offly Technologies Ltd ("Offly", "we", "our", "us").

Your use of the Service is also subject to our Privacy Policy, which is incorporated by reference into these Terms.

To use Offly, you must be at least 16 years of age and authorised by your organisation to access the Service. The Service is designed for business use and is provided to organisations and their authorised employees, managers, and administrators.

Your organisation's administrator is responsible for managing user access, including granting and revoking accounts. By using the Service, you confirm that you have been authorised by your organisation to do so.

When you create or are granted an account, you agree to:

• Provide accurate and complete information during registration
• Maintain the security and confidentiality of your login credentials
• Notify your organisation administrator immediately if you suspect unauthorised access to your account
• Accept responsibility for all activity that occurs under your account
• Not share your credentials with any other person

Offly reserves the right to suspend or disable accounts that are found to be in violation of these Terms or that pose a security risk to the platform.

Offly grants you a non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms and your organisation's subscription plan.

You may use the Service to:

• Submit, manage, and track leave requests
• Approve or decline leave requests as an authorised manager
• View team availability and leave schedules
• Configure organisation settings, leave policies, and approval workflows
• Generate reports on leave usage and balances
• Connect supported third-party integrations

This licence is conditional upon continued compliance with these Terms and payment of applicable subscription fees.

Access to the Offly platform requires an active subscription. The following terms apply to all paid plans:

• Plans — Offly offers tiered subscription plans based on the number of users and features. Details of available plans and pricing are published on our website.
• Billing cycles — Subscriptions are billed either monthly or annually, depending on the plan selected at the time of purchase.
• Renewals — Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You will be notified before any renewal.
• Cancellations — You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused time within a billing cycle.
• Price changes — We reserve the right to change our pricing. Existing subscribers will receive at least 30 days' notice before any price increase takes effect on their account.
• Payment failures — If payment fails, we will attempt to charge your payment method again. Continued failure may result in suspension of access to the Service.

Your organisation retains full ownership of all data submitted to the Service ("Organisation Data"). Offly does not claim any ownership rights over Organisation Data.

We process Organisation Data solely to:

• Provide and operate the Service as contracted
• Generate reports and analytics for your organisation
• Maintain system performance and reliability
• Comply with applicable legal obligations

Upon termination of your subscription, you may request an export of your Organisation Data. We will make data available for export for a period of 30 days following termination, after which it will be permanently deleted.

You are responsible for the accuracy and legality of all information, data, and content that you submit to the Service ("User Content"). This includes leave request notes, profile information, and any other materials uploaded to the platform.

By submitting User Content, you grant Offly a limited licence to store, process, and display that content as necessary to provide the Service. This licence terminates when the content is deleted or your account is closed.

You must not submit content that is unlawful, defamatory, infringing, or otherwise objectionable. We reserve the right to remove content that violates these Terms.

Offly offers integrations with third-party services to enhance the functionality of the platform. Available integrations include:

• Google Workspace — user provisioning, single sign-on, and calendar synchronisation
• Microsoft 365 — calendar synchronisation and single sign-on
• Slack — notifications, leave approval workflows, and automatic status updates
• API access — programmatic access to Offly data for custom integrations and reporting

Integrations are enabled and configured by your organisation's administrator. Each integration requires separate authorisation and may involve sharing limited data with the third-party service.

Offly is not responsible for the availability, security, or practices of third-party services. Your use of integrations is subject to the respective third party's terms and policies.

You agree not to use the Service for any unlawful or prohibited purpose. The following activities are strictly prohibited:

• Attempting to gain unauthorised access to any part of the Service, other accounts, or computer systems
• Interfering with or disrupting the integrity or performance of the Service
• Uploading or transmitting viruses, malware, or other harmful code
• Using the Service to send unsolicited communications or spam
• Reverse engineering, decompiling, or disassembling any part of the Service
• Using automated tools (bots, scrapers) to access the Service without prior written consent
• Reselling, sublicensing, or redistributing access to the Service
• Impersonating another user or misrepresenting your affiliation with an organisation
• Using the Service in any way that violates applicable laws or regulations

Violation of this acceptable use policy may result in immediate suspension or termination of your account without prior notice.

We strive to maintain high availability of the Service at all times. However, we do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to:

• Scheduled maintenance — we will provide reasonable advance notice of planned downtime
• Emergency maintenance — required to address security vulnerabilities or critical issues
• Factors beyond our control — including internet outages, third-party service failures, or force majeure events

We will use commercially reasonable efforts to minimise downtime and restore service as quickly as possible. Current and historical service status information is available on our status page.

Offly is continuously improving the platform. We reserve the right to modify, update, or discontinue features of the Service at any time. Where changes materially reduce the functionality included in your subscription:

• We will provide at least 30 days' advance notice to affected organisations
• We will offer reasonable alternatives where possible
• If the changes are unacceptable to you, you may cancel your subscription before the changes take effect and receive a pro-rata refund for any prepaid period

Routine improvements, bug fixes, and new feature additions do not constitute material changes and may be deployed without notice.

We may suspend or terminate your access to the Service in the following circumstances:

• Violation of these Terms or the acceptable use policy
• Non-payment of subscription fees after reasonable notice
• Suspected fraudulent or unauthorised activity
• At the request of your organisation's administrator
• If required by law or by a valid legal order

Where practical, we will provide notice before suspension and give you an opportunity to remedy the breach. In cases of serious violation or security risk, suspension may be immediate and without prior notice.

Upon termination, your right to access the Service ceases immediately. Organisation Data will be available for export for 30 days following termination, after which it will be permanently deleted.

The Service, including all software, code, design, text, graphics, logos, and other materials ("Offly Materials"), is the exclusive property of Offly Technologies Ltd and is protected by intellectual property laws.

You acknowledge that:

• All rights, title, and interest in the Offly Materials remain with Offly
• Nothing in these Terms grants you ownership of any Offly intellectual property
• The Offly name, logo, and branding are trademarks of Offly Technologies Ltd
• You may not use our trademarks without prior written permission
• Feedback and suggestions you provide may be used by Offly without obligation to you

Each party may receive confidential information from the other during the course of using the Service. "Confidential Information" includes any non-public information disclosed by one party to the other, including but not limited to business plans, technical data, and user information.

Both parties agree to:

• Protect the other party's confidential information with at least the same degree of care used to protect their own confidential information
• Not disclose confidential information to any third party without prior written consent
• Use confidential information only for the purpose of fulfilling obligations under these Terms
• Return or destroy confidential information upon request or upon termination of the agreement

Confidentiality obligations do not apply to information that is publicly available, independently developed, or lawfully received from a third party without restriction.

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Offly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Service will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy or completeness of any information provided through the Service
• Warranties that defects will be corrected within any specific timeframe

Offly does not provide legal, tax, or HR compliance advice. The Service is a tool for managing leave and absence — you are responsible for ensuring your organisation's leave policies comply with applicable laws and regulations.

To the maximum extent permitted by applicable law:

• Offly's total aggregate liability arising from or related to these Terms shall not exceed the total fees paid by your organisation in the 12 months preceding the event giving rise to the claim
• Offly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunity, or goodwill
• Offly shall not be liable for any loss or damage resulting from your reliance on the Service for legal or regulatory compliance

These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Offly has been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless Offly and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the Service in violation of these Terms
• Your violation of any applicable law or regulation
• Any User Content you submit that infringes the rights of a third party
• Your organisation's failure to comply with applicable employment or data protection laws

We will notify you promptly of any such claim and provide reasonable cooperation in your defence, at your expense.

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before commencing legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.

We may update these Terms from time to time to reflect changes in our Service, business practices, or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this page
• For material changes, we will notify organisation administrators via email at least 30 days before the changes take effect
• We will provide a summary of changes where practical
• Continued use of the Service after changes take effect constitutes acceptance of the updated Terms
• If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription

If you have questions about these Terms of Service or need to contact us regarding your subscription, please reach out at:

For billing enquiries, please contact support@offly.io. For privacy-related matters, please refer to our Privacy Policy.